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Towing

The Georgia Public Service Commission (PSC) enforces O.C.G.A. Section 44-1-13, which regulates nonconsensual towing from private property.  O.C.G.A. Section 44-1-13 does not cover booting, nonconsensual immobilization of an automobile or concensual towing, nor does it cover towing from government property or towing within a municipality.

What does O.C.G.A. Section 44-1-13 provide?
The owner of private property, or his authorized agent, has the right to have your motor vehicle removed from that property if you parked there without authorization and a notice was posted informing you that it may be removed at your expense.  The conspiciously posted notice also must inform you:

• where you can recover your vehicle,
• the cost to recover your vehicle (towing fees and storage costs), and
• information about the types of payment accepted.  

How much can a towing compant charge for the tow?
Fees that towing companies can charge you are capped by law.  The PSC sets these rates, but certain cities may set a lower maximum fee than the state standard inside their city limits.  If your car was towed, please inquire about the ordinances of the city where this took place. 

Are towing companies regulated?
Any company wishing to engage in nonconsensual towing from private property must have a permit from the PSC and pay an annual filing fee.  Georgia law requires such operators to maintain safety standards, carry a minimum amount of insurance coverage and have insurance information on file with the PSC.  A municipality may strengthen existing Georgia laws or apply its own towing regulations within city limits, such as the time of day a vehicle may be towed.  A list of permitted towing companies can be found on the PSC web site.

For a business to apply for a nonconsensual towing permit, the PSC’s web site offers an application form and covers questions frequently asked by towing company owners.  In addition, a local permit can be obtained from any city that issues nonconsensual towing permits, but it will only be good within those city limits.

If the company tows from private property, it must have an agreement with the owner of the property as well.

Where do I file a complaint about a towing experience?
Check with your local city government for specific regulations and to file complaints regarding towing companies.  If a towing company violates a city ordinance, you should contact the city police department.  Complaints can also be filed through the Better Business Bureau.  Violations of should be reproted to the PSC.

The Governor’s Office of Consumer Affairs (OCA) is not responsible for enforcing towing laws.