Services for the Business
Our Role
The Governor’s Office of Consumer Affairs (OCA) strives to ensure a level playing field for lawful businesses in Georgia and to protect them from fraudulent operators who would otherwise be competing for consumer revenue.
The principal law this office enforces, the Georgia Fair Business Practices Act, states as its purpose “to protect consumers and legitimate business enterprises from unfair or deceptive practices in the conduct of any trade or commerce in part or wholly in the state. It is the intent of the General Assembly,” the Act continues, “that such practices be swiftly stopped, and this [law] shall be liberally construed and applied to promote its underlying purposes and policies [O.C.G.A. Section 10-1-391(a)]."
As an extension of its consumer-protective role, OCA has been charged by the state legislature with specific administrative responsibilities with regard to certain kinds of businesses. This includes acting as the custodian of official documents the law requires these companies to file.
OCA administers Georgia’s Lemon Law and enforces the collection of Warranty Rights Act fees from automobile dealers, as well as certifying vehicle manufacturers’ informal dispute settlement programs. We issue licenses to buying services and pre-approve the membership contracts of health spas or fitness centers. Debt adjustment companies must file copies of their insurance policies and annual audits with our office.
You can find more information and any forms you are required to submit by following these links:
Auto Advertising and Sales Practices Enforcement Policies
Debt Adjustment Companies – Required Filings
Health Spas/ Fitness Centers – Required Filings
Motor Vehicle Dealers – Required Filings and Disclosure Under the Lemon Law
Multilevel Distribution Company/Business Opportunity Seller – Consent to Service
Disposal of Customers' Business Records
Allowable ID Requirements for Credit/Debit Card Purchases