georgia.gov - Governor's Office of Consumer Affairs

The Official Portal for the State of Georgia

Price Gouging Status

Thanks to consumers throughout Georgia, OCA received a significant number of complaints alleging gasoline price gouging. Our investigations are lengthy in process since they are paper-intensive. Due to the volume of complaints, this agency will not be responding to consumers individually about our findings on specific allegations. However, we are posting weekly updates about resolutions of investigations. Read on for more information...

Dell to provide $25,000 in restitution to Georgians

On April 14th, this Office entered into a settlement with Dell, Inc. and its subsidiary, Dell Financial Services, LLC. Dell agreed to modify practices with respect to certain rebates, service warranties, and advertisements associated with financing promotions. Dell will also pay restitution to consumers who suffered out-of-pocket monetary losses directly attributable to those business practices. For information about eligibility and how to file a claim, click More ...

Top 10 Consumer Myths

How familiar are you with your rights as a consumer? Read on for the facts behind these myths.

MYTH 1 - I have a three-day right to cancel any purchase (including new and used cars).

MYTH 2 - A store has to give me a refund if I request one.

MYTH 3 - When I receive an "award notification," I am a guaranteed winner.

Governor's Office of Consumer Affairs’ educational website helps consumers in making major purchase decisions related to automobiles and housing, establishing credit, and handling personal finances. Visit www.ConsumerEd.com.

What's New?

Beware of a Publishers Clearing House fake check scam in which you are asked to WIRE money back before you can collect the rest of your winnings. This is a scam! The check is counterfeit, and you will be out the money you wired. Legitimate sweepstakes never require payment in order to collect a prize.

Learn 51 Ways to Save Hundreds on Loans and Credit Cards, as presented by the FDIC.

Many consumers across the State are affected when a car dealership closes. lf your trade-in was not paid off by the dealership, what should you do? Read our recently issued Consumer Alert for helpful information.

Is your cellphone getting “spammed” with text messages? Find out how to block those unwanted texts.

Free foreclosure prevention counseling and information is available through the Homeownership Preservation Foundation. Call 1-888-995-HOPE or visit www.995hope.org. Consumers should also learn how to recognize and avoid foreclosure rescue scams.

Read OCA press releases and other consumer articles for helpful information.

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Hot Topics

•	CONSUMER ALERTS (news, press releases, scams)
•	Identity Theft
•	Georgia's "Lemon Law"
•	Credit and You
•	E-Mail Spam
•	Buying a New or Used Vehicle
•	Do Not Call Law
•	Utilities
•	Telephone Complaints
•	Building Contractors
•	Contract Cancellation Rights
•	Landlord-Tenant
•	Servicemembers' Debt Relief
•	and more

Need Help?

I am a new motor vehicle dealer. Where is a copy of the new Statement of Consumer Rights that I must use on and after 1/1/09?

How do I check the reputation of a business?

I have a problem and need information about...

What do I do if I want to file a complaint with your office?

Do you have a sample complaint letter I can use to let a business know about my problem?