The Official Portal for the State of Georgia

OCA Investigators

Free document shredding during BBB "Secure Your ID" Day


Date :   Saturday, September 20
Time:   11:00am-3:00pm
Place:  Wal-Mart Supercenter,
5455 Atlanta Highway, Alpharetta, GA

Protect yourself from ID theft by attending this event sponsored by The Better Business Bureau and its partners. Bring up to 3 boxes/bags of paper documents containing personal identifiers, and have it shredded on the spot. You'll also receive great tips and resources that will help you protect your identity -- online and off. For more information, contact Dottie Callina at dcallina@atlanta.bbb.org.


Need Help?


 How do I check the reputation of a business?

 I have a problem and need information about...

 What do I do if I want to file a complaint with your office?

 I want information on Georgia's Lemon Law and the protections it provides me.

 Do you have a sample complaint letter I can use to let a business know about my problem?

I am or was a health spa owner or manager and received a letter from your office seeking verification of information.  I need the Change of Ownership Form to submit to OCA.


What's New?


  Consumers should watch out for new email and phone scams from fraudsters claiming to be from the IRS.

 EquiTrust Financial Services (www.equitrust.com) has issued a Consumer Alert warning consumers that it has no affiliation with www.equitrust.org.  

  Worried about what toys are safe to buy or whether the ones you already have are okay? Check out HealthyToys.org.

  Recalls - toyscribs, baby bibsbatteries...

   Want to put an end to those unsolicited credit card and insurance offers that fill your mailbox?
Call 1–888–567–8688 or visit www.optoutprescreen.com.  

  Read OCA press releases and other consumer articles for helpful information.

  How will the upcoming changes to television broadcasting affect your television reception?

 Have you received an e-mail referring to a national cell phone directory?  How true is the information contained in the e-mail?


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Hot Topics


CONSUMER ALERTS (news, press releases, scams)

Identity Theft

Georgia's "Lemon Law"

Credit and You

E-Mail Spam

Buying a New or Used Vehicle

Do Not Call Law

Utilities 

Telephone Complaints

Building Contractors

Contract Cancellation Rights

Landlord-Tenant

Servicemembers' Debt Relief

and more

Pending Lawsuits


The Governor's Office of Consumer Affairs recently filed two lawsuits.  The first action was against the company which maintains the website 1800SkyRide, as well as hundreds of other extreme outdoor adventure booking sites.  The second action was against Bill Heard Enterprises and alleged a repeated practice of sending false and deceptive advertisements to Georgia consumers.