Governor's Office of Consumer Affairs’ educational website helps consumers in making major purchase decisions related to automobiles and housing, establishing credit, and handling personal finances. Visit www.ConsumerEd.com.

 

Need Help?

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 How do I check the reputation of a business?

 I have a problem and need information about...

 What do I do if I want to file a complaint with your office?

 Do you have a sample complaint letter I can use to let a business know about my problem?

 I am a new motor vehicle dealer.  I need to link to a copy of the Statement of Consumer Rights or the Dealer Fees Submission form.

What's New?

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    Is your Toyota affected by the current recall for stuck gas pedals?  Here's what to do...

    Beware of scams and phony charities related to helping Haiti earthquake victims.  Make sure you are donating to a legitimate organization.  To report suspected Haitian earthquake relief fraud, contact the special hotline established by the FBI and the National Center for Disaster Fraud:   (866) 720-5721 or disaster@leo.gov.

     Georgia residents who replace an existing appliance with a new ENERGY STAR qualified appliance purchased after February 12, 2010 are eligible to apply for a rebate.

     The Nationwide Mortgage Licensing System & Registry has created a searchable website that allows you to verify whether a mortgage company or individual is licensed by the state.

  Many consumers across the State are affected when a car dealership closes.  lf your trade-in was not paid off by the dealership, what should you do?  Read our recently issued Consumer Alert for helpful information.

   Free foreclosure prevention counseling and information is available through the Homeownership Preservation Foundation. Call 1-888-995-HOPE or visit www.995hope.org. Consumers should also learn how to recognize and avoid foreclosure rescue scams.

  Read OCA press releases and other consumer articles for helpful information.

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Hot Topics

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•	CONSUMER ALERTS (news, press releases)
•	Identity Theft
•	Georgia's "Lemon Law"
•	Credit & You
•	Child Support Collections
•	Buying a New or Used Vehicle
•	Do Not Call Law
•	Utilities
•	Telephone Complaints
•	Building Contractors
•	Contract Cancellation Rights
•	Landlord-Tenant
•	Servicemembers' Debt Relief
•	and more

Top 10 Consumer Myths

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How familiar are you with your rights as a consumer? Read on for the facts behind these myths.

 MYTH 1 - I have a three-day right to cancel any purchase (including new and used cars).

 MYTH 2 - A store has to give me a refund if I request one.

 MYTH 3 - When I receive an "award notification," I am a guaranteed winner.

More »