georgia.gov - Governor's Office of Consumer Affairs

The Official Portal for the State of Georgia

Proposed Lemon Law Rules

On October 6, 2008, the Georgia Governor's Office of Consumer Affairs proposed new rules pertaining to the "Georgia Lemon Law Act" of 2008. A copy of the proposed new rules, a synopsis of the rules and the procedure for comment can be found here.

State of Emergency Declared 9-12-08

The Honorable Sonny Perdue, Governor of the State of Georgia , declared a state of emergency for the State of Georgia on September 12, 2008, at 7:00 PM. How does this affect you as a consumer or the owner of a business? To submit a price gouging complaint, please print, complete and fax this form to us.

How do I check the reputation of a business?

I have a problem and need information about...

What do I do if I want to file a complaint with your office?

I want information on Georgia's Lemon Law and the protections it provides me.

Do you have a sample complaint letter I can use to let a business know about my problem?

What's New?

Many consumers across the State were affected when the Bill Heard dealerships closed. lf your trade-in was not paid off by the dealership, what should you do? Read our recently issued Consumer Alert for helpful information.

The Georgia Department of Labor warns that fraudulent checks, resembling State of Georgia unemployment benefit checks, are being mailed to citizens along with a letter which appears to award a grant to the recipient.

How will the upcoming changes to television broadcasting affect your television reception?

Governor's Office of Consumer Affairs launches new educational website to help consumers with decisions about major purchases and credit. Visit www.ConsumerEd.com.

Homeowners and builders take note: As of July 1, 2008 general contractors are required to be licensed by the Secretary of State’s Office. Read more about the requirements and how to verify whether a builder has a valid license.

Free foreclosure prevention counseling and information is available through the Homeownership Preservation Foundation. Call 1-888-995-HOPE or visit www.995hope.org. Consumers should also learn how to recognize and avoid foreclosure rescue scams.

Read OCA press releases and other consumer articles for helpful information.

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Georgia's credit freeze law takes effect August 1, 2008

On May 13, 2008 Governor Sonny Perdue signed into law a credit freeze bill that will provide Georgia consumers with the ability to place a freeze on their credit file for only $3, or a total of $9 for each of the three major credit-reporting agencies: Equifax, Experian and TransUnion. The freeze would be free for senior citizens 65 and older and for victims of identity theft. Each temporary lift – commonly called a “thaw” – to allow access to the consumer’s credit file would also cost $3, and would be available electronically within 15 minutes of request, keeping on-the-spot credit an option for shoppers. The legislation will become effective August 1, 2008.